Cookie Policy

The Alhasna Services website uses cookies and similar technologies to provide essential functions, remember your choices and measure website usage if you consent to analytics.

What are cookies?

Cookies are small pieces of data stored by your browser. The website may also use similar technologies, such as local storage or session storage, to remember your language, privacy preference or request context as you move between pages.

What we use

Essential technologies

These help operate the website, remember your language and privacy choice, preserve request context and protect the form from misuse. They are not used for advertising. Technologies required for a function you request cannot be switched off through the preference panel.

Analytics

We use an analytics tool to understand which pages and routes visitors use and to improve the website experience. Analytics do not run unless you accept them.

We do not send your name, phone number, email address, request description or reference number to the analytics tool.

Your choices

When the cookie message appears, you can:

  • Accept analytics.
  • Reject non-essential analytics.
  • Open Cookie Preferences to review or change your choice.

Rejecting analytics does not prevent you from browsing the website or submitting a request. You can change your choice later through the Cookie Preferences link in the website footer.

How long information is stored

Form context is kept during the browsing session as needed to avoid losing your selection or entered information while navigating or changing language. It is cleared after a successful submission or when it is no longer needed.

Your cookie choice is stored for an appropriate period so that we do not ask on every visit. Accepted analytics cookies may remain for up to 12 months, depending on the implemented setting.

No advertising cookies

The website does not use advertising-personalisation cookies or retargeting. If a new tool is introduced later, this policy and the preference interface will be updated before it is activated.

Browser controls

You can delete or block cookies through your browser settings. Blocking essential technologies may cause the website to lose your language or request context while you navigate, but you can still contact Alhasna Services through its other channels.

Contact and updates

For a question about cookies or privacy, contact info@alhasna.ae.

We may update this policy if the tools used by the website change. The latest update date will appear at the top of the page.