Family Package

A monthly package from Alhasna Services that organises and follows up transactions for one family within a defined scope, with a fixed service fee instead of a separate service fee for every included transaction.

The package is provided by Alhasna Services. It is not a government package or subscription, and the included services remain available separately.

AED 587 per month

This is Alhasna Services’ service fee for the month and covers its fees for included transactions within the package limits. It does not include the external fees and costs listed below.

Submitting a request does not purchase the package or activate the subscription and does not start any transaction automatically.

Family and beneficiaries

• The package is for one family and covers up to three registered members.
• One, two or three people with a verified family relationship may be registered.
• Beneficiary names are fixed when the subscription starts and cannot be replaced during the month to add other people.
• Emirati families and families of other nationalities may use the package where the services apply to their cases.
• Transactions for unregistered people are not included.
• Domestic workers do not count towards the three-member limit. Their transactions are limited to workers connected to registered beneficiaries.

Included services

The package covers Alhasna Services’ service fees for the following transactions within its limits:

• Emirates ID renewal where the service applies.
• UAE passport renewal for UAE nationals only.
• Vehicle renewal, traffic fine payment, traffic point transfer, vehicle insurance and vehicle ownership transfer.
• Domestic worker procedures within Alhasna Services’ scope, without recruitment or supply. Each is handled as a service within this package, not as the bundled Domestic Worker Package.
• Trade licence issuance, renewal, amendment and cancellation only.
• Document-expiry and renewal-date reminders within the limits stated below.
• Dedicated follow-up for included family transactions and services.

Trade licence limits

The licence scope only covers trade licence issuance, renewal, amendment and cancellation. It does not include connected additional services such as employee transactions, an establishment card or an employment file.

What is not included in the subscription fee?

• Government, platform and system fees.
• Fines, medical examinations, insurance, third-party fees and any cost outside Alhasna Services’ service fee.
• Representatives, attendance or field follow-up.
• Any service outside the listed scope or transaction for an unregistered person.
• Alhasna Services paying fees or costs from its own funds on the family’s behalf.

The client pays external transaction costs before the action requiring payment. A need outside the package is explained and priced separately before it starts, without listing individual prices on this page.

Subscription period and fair use

• The package covers the paid month only, requires no annual commitment and may be left unrenewed for the next month.
• New included requests are accepted while the subscription is active.
• An accepted transaction started during the active month is completed under the agreement even if processing continues after the month ends.
• No new transaction is accepted after the month ends unless the package is renewed or the transaction is requested separately.
• The package includes unlimited included transactions for the registered beneficiaries under normal, fair family use.
• “Unlimited” does not mean immediate or simultaneous processing and does not cover commercial use or unregistered people.
• Alhasna Services may refuse abnormal, commercial or artificial repeated use outside the family purpose.

Reminder limits

Reminders cover document expiry and renewal dates for documents connected to transactions received and handled by Alhasna Services where it has the relevant data. They do not cover documents Alhasna Services has not handled or does not know about.

Reminders depend on accurate data and client response. Alhasna Services is not responsible for a fine or delay outcome caused by incorrect data, changed dates or requirements, or failure to respond to a reminder.

What happens after a request?

Alhasna Services understands the family situation and the beneficiaries’ cases, checks whether the package scope applies, and explains its limits, what is required and any external cost before an agreement. The subscription, payment and activation are then confirmed outside the website once both parties agree.

Frequently asked questions

Does the price include government fees and insurance?

No. The price is Alhasna Services’ monthly service fee. Government fees, insurance, fines, medical examinations and external costs remain separate.

How many people does the package cover?

Up to three members of one family. Their names are fixed when the subscription begins and cannot be changed during the month.

Are domestic worker transactions included?

The package covers service fees for in-scope transactions for workers connected to registered beneficiaries. Alhasna Services does not recruit or supply workers, and external costs and the bundled Domestic Worker Package are not included.

Are transactions unlimited without restrictions?

The package includes unlimited included transactions under normal and fair family use, the nature of each transaction and operational capacity. It does not cover commercial use or promise immediate processing of every request.

Is the subscription annual?

No. It is monthly with no annual commitment and does not need to be renewed for the following month.